Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Play365 Casino ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal details such as your name, email address, and contact information when you register an account.
- Payment information for processing deposits and withdrawals, including PayID, bank transfer, and cryptocurrency transaction data.
- Technical data including IP address, browser type, device information, and usage patterns collected through cookies.
- Gameplay data such as bet history, game preferences, and session duration.
How We Use Your Information
The information we collect is used for the following purposes:
- Providing and maintaining your Play365 casino account.
- Processing deposits and withdrawals in AUD, EUR, USD, or cryptocurrency.
- Personalising your gaming experience and bonus offers.
- Preventing fraud, money laundering, and underage gambling.
- Communicating with you about promotions, tournaments, and account updates.
Data Security
We implement industry-standard encryption and security measures to protect your personal data. Access to your information is restricted to authorised personnel only.
Your Rights
Australian players have the right to access, correct, or request deletion of their personal data. To exercise these rights, contact our support team via Live Chat or Email.
Cookies
Our website uses cookies to improve functionality, analyse traffic, and enhance user experience. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contacts page.